Support

How can we help?

Answers to common questions are below. If you're stuck, email us and a real person will reply, usually within 2 business days.

Email supportsupport@busymeals.app

Include your iPhone model, iOS version and BusyMeals version. You can also tap Contact support in the app.

Privacy requestsprivacy@busymeals.app

Questions about your data or a request under privacy law. See our Privacy Policy.

CompanyDB Advisory, LLC

11682 Portofino Drive
Rancho Cucamonga, CA 91701, USA

Getting started

Is BusyMeals tax advice?

No. BusyMeals keeps records; it doesn't give tax or legal advice. It helps you capture what the IRS generally asks you to keep for business meals. How a meal is treated on your return is up to you and your tax professional. Ask your accountant how this applies to you.

What does BusyMeals record for each meal?

The amount (food and drink, tax, tip and total), the date and time, the restaurant and its address, the business purpose, and who attended with their business relationship to you. It also keeps the receipt image, the meal type you chose, your notes and an edit history.

Do I need an account?

No. There's nothing to sign up for. Everything is stored in the app on your iPhone.

Is there an Android or web version?

Not yet. BusyMeals is for iPhone, in the United States first.

Logging meals

The receipt was read wrong. What do I do?

On the Check receipt step, tap any field to fix it. BusyMeals checks that food + tax + tip adds up to the total and flags anything that doesn't. For the best scan, lay the receipt flat in good light, fill the frame, and avoid glare.

Tip: long receipts can be captured in parts; the app stitches them together.

It picked the wrong restaurant, or none at all.

Tap the restaurant and search by name to choose the right one. BusyMeals only fills it in automatically when it's confident; otherwise it asks you, because a wrong place is worse than an empty one. Matching works best with Location set to "While Using the App".

Can I log a meal from a photo I already took?

Yes. Choose From Photos when logging a meal. If you turn on Find receipts in Photos, the app also looks for receipt photos on your iPhone and offers to log them. Nothing is uploaded.

What about receipts in another currency?

BusyMeals reads receipts in English, Spanish, French, Japanese and Chinese. For a foreign currency, enter the US dollar amount from your card statement if you have it; otherwise the app uses the European Central Bank reference rate for the meal's date, or a rate you enter.

Does BusyMeals recognize faces in group photos?

No. It counts the faces on your iPhone to set up that many attendee slots, then you choose who was there. No face data is created, stored or sent. Group photos are discarded unless you turn on Keep group photos in Settings.

How do content creation meals work?

If you buy food to film, choose "Content creation (food for video)" as who the meal was with, then tap the items you bought for the video. BusyMeals splits the receipt into production, meal and personal amounts and writes a documentation note from your answers. How content food is treated depends on your situation; ask your accountant.

Reports, backup and your data

How do I get a report for my accountant?

Open the Reports tab, choose a month or year, and share the PDF (with every receipt attached) or the CSV (with live formulas). You can email it straight from the app.

How do I back up my records?

Go to Settings › iCloud backup and choose a folder, such as one in iCloud Drive. BusyMeals keeps a "BusyMeals Backup" folder there with your records, a spreadsheet of every meal and your receipts, and updates it as you go. To restore on a new iPhone, choose the same folder; restoring only adds meals and never removes any.

How do I delete my data?

In the app, go to Settings › Account › Delete all data. This removes your meals, receipts and saved people from your iPhone and can't be undone, so export or back up first. Copies in your own backup folder aren't touched.

Subscriptions and billing

How does the free plan work?

You can log 5 meals in total with every feature. It's a free tier, not a trial. After that, choose Unlimited Yearly ($69.99/year, 7-day free trial) or Unlimited Weekly ($2.99/week).

How do I cancel?
  1. Open the Settings app on your iPhone.
  2. Tap your name, then Subscriptions.
  3. Tap BusyMeals, then Cancel Subscription.

Cancel at least 24 hours before the renewal date (or before the free trial ends) to avoid the next charge. Deleting the app doesn't cancel. After cancelling you keep every meal and can still export.

How do I restore my purchase on a new iPhone?

Sign in with the same Apple Account, open BusyMeals, go to Settings › Plan and tap Restore purchases.

How do I get a refund?

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com. Sign in, find BusyMeals, and choose "Request a refund". If something went wrong, email us too and we'll help.

Found a bug? Email support@busymeals.app with a screenshot and what you expected to happen. Please cover card numbers and other personal details on receipts before sending.